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ticket.events ​
Read a ticket's immutable work-tracking timeline (keyset-paginated).
Overview ​
| Property | Value |
|---|---|
| Workflow type | Atomic |
| Library | App-tickets |
| Version | 1.0 |
Input Schema ​
| Field | Type | Required | Default | Description |
|---|---|---|---|---|
organization_uuid | string | Yes | — | — |
ticket_uuid | string | Yes | — | — |
event_type | list | No | — | — |
limit | integer | No | — | — |
cursor | string | No | — | — |
order | string | No | — | — |
body_offset | integer | No | — | Character offset into each event body when body_limit is set. |
body_limit | integer | No | — | Optional max characters per event body; omit for the full stored body. |
Output Schema ​
| Field | Type | Required | Default | Description |
|---|---|---|---|---|
items | list | No | — | — |
next_cursor | string | No | — | — |
error | string | No | — | Error-as-field envelope populated when query() raises. |
error_type | string | No | — | Error-as-field envelope populated when query() raises. |
States ​
| State | Initial | Terminal | Success | Auto-advance | Description |
|---|---|---|---|---|---|
done | Yes | Yes | Yes | — | — |
API Usage ​
bash
POST /api/workflows/start
Content-Type: application/json
{
"workflow_type": "ticket.events",
"initial_data": {
"organization_uuid": "value",
"ticket_uuid": "value"
}
}